Freshworks Off Campus Drive :
Any graduates, including those from the 2022–2023 class, are eligible for the Graduate Trainee–Customer Support Role at Freshworks Off Campus Drive. The information about a company's eligibility and application is provided below. Â
About Freshworks: For companies of all sizes, Freshworks offers cutting-edge customer engagement software that makes it simple for teams to win, convert, and retain customers for life. Software-as-a-Service (SaaS) offerings from Freshworks offer a quick return on investment, a 360-degree perspective of the customer, and are ready to use. Freshworks has offices all around the world, and its 2,000+ team members are based in San Mateo, California, the United States. India, Singapore, Australia, the United Kingdom, the Netherlands, France, and Germany all host offices for Freshworks. Over 220,000 companies, including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, and Cisco, are part of the company's customer-for-life network.
Job Description :
For our customer service team, Freshworks is hiring bright, tenacious, and motivated students who graduated in 2022 or 2023 and have 0–6 months of job experience. Here is a brief explanation of the qualities we seek in recent college graduates.
|
Company           |
Freshworks |
|
Job Role |
Graduate Trainee – Customer Support |
|
Qualification |
Bachelor's/Master's Degree |
|
Experience |
Fresher |
|
Location |
Chennai |
Role and Responsibilities: The customer support staff is in charge of managing all of our customers' technical accounts. They offer support as needed and aid consumers in troubleshooting and resolving problems. A natural fit for the customer support team is someone who enjoys troubleshooting, identifying the source of problems, solving them, and assisting clients in resolving their difficulties.
Knowledge and Skills:
- Effective written and verbal communication abilities that are clear and succinct.
- comprehension of clients' requirements and empathy.
- the capacity to flourish in a performance-driven environment of high speed.
- openness to learning new technology, as well as interest and curiosity.
- flexibility in working in various rotational shifts, markets, and countries. Because shifts and areas will be assigned based on business needs, this is extremely necessary.
- Experience from prior internships in B2B or product companies in any of these industries is a plus.
- No outstanding debt.
How to apply for Freshworks' off-campus recruitment drive? Â
Before the deadline, all qualified applicants can apply at the following URL. Â
